Support and Safety Center - Pikto

1. Contact & Support

For any information, assistance, or clarifications regarding the Pikto application, account management, or our services, please feel free to reach out to our support team at:

2. Account and Data Deletion

We believe in giving you full control over your personal information. You can delete your account and all associated data directly within the Pikto app settings at any time.

Alternatively, if you prefer or encounter any issues, you can also request the complete deletion of your account and data by sending an email directly to noreply@piktoapp.com. Once processed, your data will be permanently removed from our active databases in accordance with applicable laws.

3. Child Safety and Protection of Minors (Google Play Compliance)

Pikto is deeply committed to ensuring a safe environment for all users, with a strict zero-tolerance policy regarding the exploitation or endangerment of minors.

• Age Restriction: Users must meet the minimum age requirement specified by local laws and our Terms of Service to create an account and use Pikto. Accounts found to be registered by underage individuals will be promptly terminated.
• Prohibited Content: We strictly prohibit any form of Child Sexual Abuse Material (CSAM), child sexual exploitation, grooming, or inappropriate interactions involving minors. Any accounts, posts, or content violating this policy will be immediately removed, and reported to the relevant law enforcement authorities and safety organizations (such as NCMEC).
• Reporting: If you encounter any content or behavior that threatens the safety of a minor, please report it immediately through our in-app reporting tools or via email at noreply@piktoapp.com.

4. Community Standards & Moderation

To maintain a positive and secure social networking experience, our moderation team actively reviews content, profiles, and live streams. We reserve the right to suspend or ban any user who breaches our community guidelines or engages in abusive, fraudulent, or harmful behavior.